Frequently Asked Questions

No, there is no maximum quantity limit for a single order. However, if you wish to place a bulk order, please contact us for special pricing and discounts.

You can place an order through our official website. To place an order offline, you can reach out to us either on Whatsapp/Email Address or over a phone call. Our team will help you place your order and ensure its quick delivery.

You will receive an order confirmation mail on your registered email address for registered users and an instant confirmation message on the website. Guest users will see the confirmation message on the website after order confirmation.

We help you with alterations to the customer's shipping details. However, if the product has been shipped, we will be unable to make the necessary alterations.

You will receive regular updates on your registered email address about details relating to your order. If you are unable to access your registered email address, you can track your order status through the 'My Account' section on our website.

No, we regret to inform you that we don't allow cancellations once the order has been placed.

You will receive a power supply based on your country's standards. We deliver miners to over 100 countries worldwide and provide clients with power supplies based on each country's standards.

If you order more than 1 miner, you can contact us for special discounts.

Our miners are shipped to over 100 countries, each with different compatibility requirements for power cords/cables. To avoid confusion, we don't provide a power cord/cable with our miners.

If the miner status is 'In stock', we will ship the product within 48-72 hours of receipt of the order. In a monthly batch/production listing, the product will be shipped in the stated month but is currently available for order.

No, the prices of the miners on our website don't fluctuate on a daily basis, but they do fluctuate frequently. We request you to confirm product price through our website before placing an order.

Yes, we ensure our product prices are up-to-date.

If you wish to purchase 2 or more miners, you can apply a coupon on the website. If there are no coupons available at the time of your order placement, please call our team for special bulk order discounts.

Our website has prices that include or exclude power supply.

The miner prices on our website are listed in US$.

Yes, we believe in transparent pricing of our products and don't have any hidden charges associated with the miner.

No, we accept payments through cryptocurrency and bank account transfer. If you have a preferred payment method other than these two, get in touch with our team for help with your order payment.

You don't have to worry about the payment currency being US$. If you want to pay through a bank transfer, inform your bank of the amount you want to transfer in US$. They will make payment as per the current exchange rate.

You can make payments through any supported crypto wallet or exchange. It is not mandatory to use a dedicated payment-provider account to complete cryptocurrency payment.

Your order will stand cancelled if you fail to make payment within the stipulated time frame: 59 minutes for cryptocurrency payment or 3 days from the order booking date for bank transfer. If you need an extension, get in touch with our team.

No, we don't accept payments through other modes than the ones mentioned. However, if you are unable to pay through these modes, get in touch with our experts to help you better.

Ideally, the manufacturer's warranty varies from 180-360 days based on the miner's make and model.

Yes, the warranty period varies from miner to miner based on the manufacturer.

No, there is no warranty on used miners. However, miners within their warranty period are eligible for claiming pending warranty.

No, since shipping costs vary from country to country, the stated prices of a miner on this website do not include shipping costs.

We are partnered with some of the best shipping companies that ship our miners through air cargo, including DHL, FedEx, UPS, TNT, and ARAMEX.

We ensure fast shipping of our products, usually within 48-72 hours.

Yes, we ship to 100+ countries across the globe.

We help you with lower invoicing that will eventually lead you to paying a lower customs duty while importing the miner.

We keep our website up-to-date to ensure transparency and a fantastic user experience. For regular updates, you can subscribe to our Newsletter.

Yes, we share regular updates to your order through email. If you are a registered user, you can check the inbox of your registered email address and from the 'My Account' tab on the website.

Here's what you do to start mining: Step 1: Download a trackable IP scanner. Step 2: Locate the miner's IP address. Step 3: Open the device dashboard. Step 4: Enter your pool link and wallet details.

Miner set-up requires very little technical knowledge. It runs on a plug and play model.

You can contact our customer service team by sending us a short video of your dashboard and your kernel log. Our technicians can fix most software issues. If anything is wrong with your hardware, you will need to contact the manufacturer's customer service department.

ASIC (Application-Specific Integrated Circuit) miners are hardware devices designed specifically for cryptocurrency mining. Unlike GPUs which are general-purpose, ASICs are built for a single mining algorithm, offering significantly higher hashrate and energy efficiency. For example, a modern Bitcoin ASIC miner can deliver 200+ TH/s while consuming around 3,000W of power.

Hashrate measures the computational power of a miner, expressed in hashes per second. Higher hashrate means more chances of solving blocks and earning mining rewards. When comparing miners, hashrate relative to power consumption is the key metric.

Mining efficiency is measured in joules per terahash. It tells you how much energy a miner uses per unit of computational work. Lower J/TH means better efficiency and directly affects electricity costs and profitability.

Different ASIC miners are designed for different algorithms. SHA-256 miners mine Bitcoin and Bitcoin Cash. Scrypt miners mine Litecoin and Dogecoin. Equihash miners mine Zcash. KHeavyHash miners mine Kaspa.

Mining profitability depends on hashrate, power consumption, electricity cost, and current coin price and network difficulty. LeedMiner profitability tools estimate daily earnings after power expenses.

Consider the cryptocurrency you want to mine, your electricity cost, budget, noise and heat requirements, and cooling method. Use profitability estimates to compare specific models before buying.

Air-cooled miners use fans and are simpler to set up but louder. Hydro-cooled miners use liquid cooling, run quieter, can reach higher hashrates, and are suited to large-scale operations.

New miners usually include a manufacturer warranty and current efficiency. Used miners can cost less upfront but may have worn components. Product listings should clearly show condition and pricing.

LeedMiner works with major ASIC manufacturers including Bitmain, WhatsMiner, Canaan, Goldshell, IceRiver, Innosilicon, and Bitdeer.

LeedMiner accepts major cards, PayPal, cryptocurrency payments through supported processors, and bank wire transfers for large orders.

Yes. Bulk order discounts and custom quotes are available for mining farms and large-scale operations. Send model, quantity, and delivery timeline to info@leedminer.com.

Orders can be cancelled for a full refund before the product has shipped. Once shipped, cancellation is not possible, but warranty or return support may apply.

Standard international shipping usually takes 7-14 business days. Express shipping options may be available for 3-5 business day delivery.

LeedMiner offers free worldwide shipping on most orders. Oversized items or remote destinations may carry additional charges shown before payment.

Yes. LeedMiner ships to more than 70 countries. Import duties and taxes may apply depending on local regulations and are the buyer responsibility.

All warranties follow the official manufacturer policy. Brand new miners usually include a 1-year manufacturer warranty. Used and refurbished miners do not carry warranty unless stated on the product page.

Document visible shipping damage with photos before opening the package and contact LeedMiner within 48 hours. Keep original packaging for insurance claims.

Because mining equipment is specialized and cryptocurrency markets move quickly, LeedMiner does not accept returns for change of mind.

Place the miner in a ventilated area, connect power and Ethernet, then use the miner web interface to configure your mining pool and wallet address.

Most ASIC miners require 220V/240V power. Some smaller models work on 110V. Always check the product specifications and use dedicated electrical circuits.

Reach support by email at info@leedminer.com, WhatsApp at +86 133 5291 7253, or through the website contact form. Business-day responses are typically within 24 hours.